Privacy Policy

Privacy Policy

OHO Travels is dedicated to protecting your Personal Information that you share with us. We want you to fully understand our Privacy Policy, so please read it carefully. By using our services and our website, you consent to our use of the personal information you provide as described herein. Confidentiality of the information provided by you will be maintained. We need to collect, use, and disclose personal information to perform our business functions and activities, including making and managing travel bookings on behalf of our customers. The collection, use, or disclosure of your personal information is necessary to provide these services. We are committed to protecting the privacy and confidentiality of personal information with various physical, electronic, and procedural safeguards.

The type of personal information we collect and hold:

Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable. Generally, OHO Travels does not collect sensitive information such as details of your race, political beliefs, religion, or health. However, depending on the products and services you ask us to provide, we may need to collect some sensitive information when providing specialized services (such as access requirements for a disability). We will ask for a broad range of personal information necessary to provide you with our services. The type of personal information we ask for will depend on the travel products you book and the type of product or service you choose.

We will generally ask for the following types of personal information:

• Name, Address, Email, and Contact Details
• Date of birth
• Gender and/or information about your use of our product or service.

Depending on the product or service you choose, you may also be asked for other types of personal information such as:

• Aadhar card / Pan card / Driving License.
• Passport number.
• Credit card / debit card details.

Ways we collect your personal information:

• Written forms.
• Contact over the telephone, your mobile, or other messaging technology
• The internet, including websites and social media, and in person.
• Subscription and entry forms.
• Booking forms and requests for further information.
• Emails and response devices.

We will collect your personal information during the information life cycle, on an ad hoc or recurrent basis using the above methods. For example, we will collect personal information when you acquire a product or service from us, make changes to that product, enquire about our products and services, or request information. We will combine or link personal information we already know about you with other personal information we collect.

Data Controller:

For the provision of retail travel services by OHO Travels, we will be the data controller, and this Policy shall apply. Likewise, for all our marketing activities, we will be the data controller, and this Policy shall apply. By providing personal information to us, you agree that this Policy will apply to how we handle your personal information and you consent to us collecting, using, and disclosing your personal information as detailed in this Policy. If you do not agree with any part of this Policy, you must not provide your personal information to us. If you have any questions or concerns regarding this privacy policy, please contact our Customer Support at info@ohotravels.com.

• We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for satisfying any legal, accounting, or statutory reporting requirements.
• To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, whether we can achieve those purposes through other means, and applicable legal requirements.
• We may retain certain information after closing your account, for example, to fulfill legal obligations, maintain security, prevent fraud and abuse, and defend or enforce our rights.

Security of Customer Data:

OHO Travels takes the protection of customer data seriously, but the transmission of information via the internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee its security during transmission through any channel, such as our website; any transmission is at your own risk.

Sharing Information

We may share your personal information with our service providers, such as hotels, airlines, destination management companies, transport service providers, or other suppliers involved in fulfilling your booking/purchase. When making a booking/purchase with us, you authorize us to share your information with these providers. Please review the privacy policies of the respective providers/suppliers whose services you choose, as their use of the information is beyond our control.

Disclaimer:

As a user of our website, you understand and agree that you assume all responsibility for your use of the website, the internet generally, and the documents you post or access and for your conduct on and off the website. Your use of the site is subject to our policy. If you do not agree, please do not use this portal.

If you need any further customization or additional information, please let me know!